Teamviewer Data Processing Agreement
TeamViewer selects all third parties with due diligence, requires confidentiality and enters into data processing agreements that meet RGPD standards. If you have any questions about third parties we use, please contact us at [email protected]. TeamViewer keeps your personal data for the duration of our contractual relationship with you, whether your subscription is free or free. Once this contractual relationship is over, TeamViewer will delete your personal data, unless TeamViewer is legally required to provide personal data such as your name, order form and order date in accordance with . 257 Code of Commerce and/or Section 147 for a minimum of six years and no more than ten years if you paid for TeamViewer. The personal data we collect to review the license is erased three (3) months after the licence review period expires. Your browser automatically transmits this data to us when you visit our shareholder portal. The legal basis of treatment is our legitimate interest, art. 6 par. 1 bed (f) RGPD, because we have a legitimate interest in making available to you and your representatives the shareholder portal so that you can exercise your shareholder rights in a friendly manner and participate in the virtual general meeting. When you submit a ticket for your TeamViewer product, TeamViewer will process your email address, license key and any additional information you provide about the ticket. This may include your name, phone number, country, reason for sending the ticket, log files that include log history, IP addresses and information about your use of the TeamViewer product collected through the SupportCollector tool, but we will keep you informed separately of the data needed to resolve your application.
TeamViewer AG collects and processes different categories of personal data based on its use, including investor and shareholder relations management. The following sections describe the categories of data we treat and the purposes of this processing. If the legal basis for a treatment is your consent, you can revoke your consent at any time, but that revocation does not affect the legitimacy of the treatment itself before your consent is revoked. Integrating data protection, data protection and security requirements into product design and development methods. Integrating data protection requirements into the idea development cycle, through launch, validation and launch. In short, we use privacy engineering techniques to evaluate and create better offerings to transform data protection through design policies into tangible measures and improvements. III. Protocol and usage data: We collect personal data transmitted via your browser, such as your IP address, date and time of request, time zone differences with Greenwhich Mean Time (GMT), request content (specific website), access status/HTTP code, amount of data transmitted each time, website where the request comes from, browser, operating system and its interface, language and version of the browser software, user`s country of origin. In addition, your username and password linked to your user profile are processed. We collect information about your use of IoT. If you appeal, we will no longer process personal data about you unless we can prove compelling reasons that prevail over your interests, rights and freedoms, or if the treatment is used to assert, exercise or defend rights.